Thank you for exploring Encinitas 3D! We are a local small business in Encinitas, CA, specializing in creating both customizable art and gift items and providing creative services across various forms of technology. Passionate about tech art craftsmanship and nature, we believe in doing things right and caring for both our community and the environment. We are committed to recycling and reducing waste in our manufacturing processes and focus on pursuing local delivery options to minimize our impact. We truly love what we do and appreciate your support! Here are some other details you can find on this page:
Refunds Policy for Encinitas 3D
At Encinitas 3D, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please follow the guidelines below for returns and refunds.
Return Policy
- Items must be returned within 7 days of the original purchase date.
- To be eligible for a return, your item must be unused and in the same condition that you received it, including all original packaging.
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Process
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
- If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a reasonable amount of time.
Exceptions
- Sale items or items purchased with a discount code may be subject to different return and refund policies. Please refer to the individual product page or contact us for more details.
- Some categories of goods are exempt from being returned. Please check our website or contact us if you have any questions about specific items.
Contact Us
- If you have any questions or concerns regarding your return, please contact our Customer Service at [email protected]. Our team is available and ready to assist you.
This policy is subject to change without notice and was last updated on August 5, 2023. By making a purchase from Encinitas 3D, you agree to this return and refund policy.
Privacy Policy for Encinitas 3D
Effective date: August 5, 2023
Introduction
Welcome to Encinitas 3D. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information, in compliance with applicable California laws.
What Information We Collect
We may collect and use the following information:
- Personal Information: Such as your name, email address, shipping address, and billing information.
- Usage Information: Details about how you interact with our website, such as pages visited and links clicked.
- Technical Information: IP address, browser type, device information, etc.
How We Use Your Information
We may use your information for:
- Processing and fulfilling orders.
- Customer support.
- Advertising sales, promotions, and marketing activities.
- Improving products, services, and the website.
- Legal compliance and protecting our rights.
How We Share Your Information
We may share your information with trusted third-party service providers for the purposes described above. We do not sell, trade, or rent your personal information to others.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience and analyze website traffic.
Security
We implement reasonable security measures to protect your information, recognizing that no method is 100% secure.
Your Rights (California Residents)
If you are a California resident, you have specific rights under the CCPA, including the right to access, correct, or delete your information and opt-out of the sale of personal information. Please contact us to exercise these rights.
Third-Party Links
We are not responsible for third-party sites linked from our website. Please review their privacy policies.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact Us
Questions or concerns? Please contact us at [email protected].
By using our website and services, you consent to this Privacy Policy.
Shipping Policy
Last Updated: September 1, 2023
Welcome to Encinitas3D! We’re thrilled you’ve chosen us for your 3D printing and digital product needs. Below, you’ll find all the details about our shipping and processing times and how to download digital products.
Where to Find This Policy
Our shipping policy is accessible from our website’s “Info” page. You can also find it in checkout, ensuring you’re well-informed before purchasing.
Physical Products
Processing Times
- Standard Items: 1-3 business days
- Custom Items: 3-7 business days
Shipping Times
- Domestic (U.S.)
- Standard Shipping: 5-7 business days
- International
- Standard Shipping: 10-15 business days
Digital Products
Download Information
Once your payment is confirmed, you’ll receive an email with a download link. The link will be active for 30 days. If you encounter any issues, please get in touch with our support team.